Global Design system – W&I
#DesignSystem, #Lead…
A major milestone for Design growth within the bank: I was the Design Lead / Manager for the first ‘W&I Design Toolkit’ growing into a global design system
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Insurance: CX Design Strategy – case study
#CXvalues, #Strategy, #ExperienceMap: Rapid Product team growth created siloed, hyper-delivery focus, with UX/CX suffering. I took my team to HK and created a 3 day ‘CX Reset’ workshop
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